Swing Catalyst Support Center

Error when installing Swing Catalyst

Installing Swing Catalyst can some times fail due to insufficient privileges

 

 
Issue: The Swing Catalyst installer can sometimes fail due to insufficient privileges.
Known cases have been where the Swing Catalyst installer fails trying to create the Driver directory, as shown in this screenshot:
 
MNx6GfAq1kkZlNw7tMeh6VBLo.png

 

 
 

Suggested solution

 
Try running the installer as administrator (right click Run As Administrator).
Close all other active programs & re-run the installer.
Make sure all other users are signed out of the computer.
Disable file sharing for the installation directory folder and check the administrator privileges.
Restart the computer.
 
If you are still having issues please try to follow the steps shown in this article:
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P9c0SAC

 

 
If none of this works, please contact support, http://support.swingcatalyst.com/

 

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