Swing Catalyst Support Center

How to Setup Swing Catalyst Balance Plate 2 & Balance Plate 3

Introduction

This support article will describe how to setup a new Balance Plate 2 & or 3 for use with your Swing Catalyst Studio. 

Requirements

  • Computer with a free USB port.
  • Swing Catalyst 4.0 or later.

Installation

  1. Install the drivers from Windows Start Menu - Swing Catalyst - Drivers folder.
    For 64-bit Windows, run "Balance Plate #2 Driver Installer (x64)"
    For 32-bit Windows, run "Balance Plate #2 Driver Installer (x86)"
    Do I have 32-bit or 64-bit Windows?


You can also find the drivers on https://www.swingcatalyst.com/drivers


  1. Connect the balance plate to the computer.
  2. Start Swing Catalyst and go to Hardware settings in the main menu.
  3. Under "Sensor Plate Version" select "Balance Plate 2".
  4. Make sure to enable the Balance Plate, and make sure it says connected.

 

 

  1. Click the "Configure..." button to open the configuration dialog.
  2. Make sure you are connected to the internet and go to the Stance Sensor tab, and click Download and install.
  3. If you have the calibration file and wish to install it manually click Browse and install.

    Please note that installing can take a few seconds.

  4. When installation is completed it will let you know and you can click OK to close the two dialogs.
  5. Your device should now be ready to use.
    Start a new session in Swing Analysis and verify you get pressure readings in the Pressure and stance databox when capturing swings.

 

 Troubleshooting

The balance plate is not showing as connected

  • Make sure the device is recognized by Windows.
    • Open Windows device manager. How?
    • Verify the Sensor Edge device is present under Ports (COM & LPT)
    • If it is not, or has a warning symbol, then try reinstalling the drivers and reconnecting the device to a different USB port.
  • Connect the device to a different USB port on the computer.
  • Restart Swing Catalyst.
  • Restart the computer.
  • If you tried all these steps and it still shows as not connected in Swing Catalyst, please contact support@swingcatalyst.com.

 Resources:

See attached pdf's.

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