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Hardware/ Diagnostics & Setup/ How to setup NVIDIA GPU Encoder

How to setup NVIDIA GPU Encoder

This support article covers how to fix NVIDIA GPU Encoder errors.

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GPU Compatibility

Not all NVIDIA GPUs are supported. AMD/ATI GPUs are not supported at all.

1st make sure GPU NVIDIA is selected in Swing Catalyst’s Video & Capture settings.

If you have more than 2 cameras, make sure to enable the patch under “Advanced Settings” under Video Encoding.

Swing Catalyst Settings, Video & Capture page, with GPU NVIDIA NVENC H264 selected under Video Encoding and the Advanced settings link below it

Go into capture mode and record a swing, if the swing triggers but does not complete see instructions below.

Step 1: Click your start button and search Windows for “Graphics setting”

Windows search with graphics typed in the search box and Graphics settings shown as the best match

Step 2: Turn on “Reduce latency and improve performance”

Step 3: Under the Choose an app to set preference section make sure it’s set to desktop app and click browse.

Step 4: Navigate to C:\Program Files\Initial Force\Swing Catalyst\bin and highlight the MotionCatalyst.exe then click add.

Windows Graphics settings with Hardware-accelerated GPU scheduling turned on, Desktop app selected, and the Browse dialog open in C:\Program Files\Initial Force\Swing Catalyst\bin with MotionCatalyst selected and the Add button

Step 5: Highlight the newly added Motion Catalyst and click “options” then select “High performance GPU: NVIDIA XXXX”

Graphics preference dialog for Motion Catalyst with High performance selected, showing the NVIDIA GPU, and Save and Cancel buttons

Possible backup solution for some laptops

Step 1: Right click on your desktop and go to “NVIDIA Control Panel”. If it’s not present then please download and install the most recent drivers and control panel here: https://www.nvidia.com/en-us/geforce/drivers/

Step 2: In the control panel go to “Manage 3D settings” should be 2nd option from the top on the left hand side.

Step 3: Click the “Preferred graphics processor” drop down and change it from “Integrated graphics” to “High-performance NVIDIA processor”

Step 4: Click apply and close the control panel, open Swing Catalyst and capture another recording to see if its fixed. If not please email [email protected]

Windows desktop right-click menu with NVIDIA Control Panel highlighted

*click to enlarge

NVIDIA Control Panel, Manage 3D Settings, Global Settings tab, with the Preferred graphics processor list open and High-performance NVIDIA processor selected


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