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Account & Setup/ Billing & Subscriptions/ How to manage your subscriptions & orders

How to manage your subscriptions & orders

This support article covers how to manage and cancel your subscription through the Swing Catalyst web shop.

Preface

A Swing Catalyst subscription is required. If you have a subscription through a third party please contact your sales person to cancel your subscription.

The web shop

Subscription management can be done directly from the web shop, please go to: https://shop.swingcatalyst.com/account/login

Login with the email address and password used when purchasing the subscription.

If you don’t remember your password details you can recover your password, by clicking forgot your password

Web shop LOGIN form with Email and Password fields, the SIGN IN button and the Forgot your password? link

Your account

This is the overview page over your account and order history.

Web shop MY ACCOUNT page with the Order History table on the left and the MANAGE SUBSCRIPTIONS button and Account Details on the right

Order history

Your purchase history of both software and hardware products are listed here:

Order History table with Order, Date, Payment Status, Fulfillment Status and Total columns

Managing subscriptions

To manage your subscription click Manage Subscriptions (on the right hand side of the web page):

MANAGE SUBSCRIPTIONS button above Account Details

To cancel you subscription click here.

Once the subscription is canceled you can verify your subscription history after clicking manage subscriptions:

Subscriptions page listing Swing Catalyst Software Annual under Inactive subscriptions with the status CANCELLED


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